Get the Assurance That You’re Paying the Best Possible Rate for Your Devices

Found the item cheaper somewhere else? Don’t worry, we have you covered.

myhalo promises you peace of mind for your purchases for 14 days, subject to prevailing terms and conditions.

myhalo's 7 pillars of assurance - shop now with peace of mind

myhalo Protect

All our devices have undergone the most stringent quality checks. Our products meet the highest standards so that you can enjoy them without any worries.

  • myhalo Protect

    All our devices have undergone the most stringent quality checks. Our products meet the highest standards so that you can enjoy them without any worries.

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  • FAST delivery in as quick as 24 hours*

    Sustainable and within 48 hours*!

  • Buy What You Love, Love What You Buy

    No questions asked*, satisfaction guaranteed

  • Unbeatable Quality You Can Trust - 30 checkpoints with ISO 9001:2015.

    We check everything so that you don’t have to.

  • Lowest Price Guarantee

    We will refund you the difference if you can find something similar at a lower price.

  • Price Drop Protection

    If we lower* the price, we will refund you the difference!

  • 0% Installment Program

    Wallet Friendly prices with 0% installments over 3 months!

Frequently Asked Questions

  • Yes, we will price match or refund the price difference on a “like-for-like” basis for the same product brand origin, model and grading condition, including prevailing tax (GST, warranty coverage, through the same payment method as well as mode of delivery.

    Courts, Best Denki, Challenger, Gain City, Harvey Norman and Mega Discount Store.

    Customers can visit the store of your purchase or Whatsapp to our customer service hotline 63333343 within 14 days from the date of purchase. In your communications, please highlight the lower price in effect that you want us to price match.

    Please provide a picture of the competitor’s price tag, advertisement or catalogue to facilitate the price match. PCD will review and verify the price match request. In some situations, we may call up the competitors to confirm the price.

    If you visit any of our physical stores, we will be able to process the claim in the same visit. Refund will be made valid cheque mail to your stipulated address.

    Sometimes a listed competitor will advertise a product with limited quantities for a special price or the item may even be out of stock. In these scenarios, the item will not be eligible for a price match or a refund of the price difference.

  • No. myhalo does not price match “free gift with purchase” offers as they are not exactly “like-for-like”.

    No. myhalo does not price match when the competitors’ price is only applicable when using the competitors’ credit cards or any other financing offers.

    No. myhalo does not match our competitors’ trade-in values and offers on trade-in products.

    The difference will be refunded via cheque or the same mode of payment used for the original purchase. You are only allowed to claim one price match per item.

    Exchange must be done within 14 days starting from the date of receiving of your device. You received the wrong item in your package or you received products that are defective, hardware failed or damaged upon arrival. The returned goods must be in original received condition with all original accessories.

    • The latest myhalo Guarantee takes effect from 1 Jan 2020
    • myhalo reserves the right to amend any terms and conditions without prior notice.